Questions you may have about your pet’s cremation

Many of our customers say what a great comfort they feel on receiving their pet's ashes back. Your dear pets remains can then be kept at home, scattered or buried. If you choose to keep the ashes, cremation can allow your beloved pet to always be with you and if you ever move home it can mean your pet can come too.

We carefully note your name, address, pets name and veterinary practice both at our office and our crematorium. All animals for individual cremation are kept separate and we provide you with a card guaranteeing the ashes are your pets and yours alone.

We can cremate all pets from small budgies to large dogs.

Yes, you are very welcome to contact us before the final day. Many people contact us in advance of the death of their dear pet and their details and those of their pet would be kept on file until our help and service is needed. However we do understand planning ahead is not always possible and you may need to call us on the day.

Yes. Once you have decided you want your pet cremated, ensure you leave clear instructions with your veterinary surgeon so you get the service you want. We are very happy to liaise with your veterinary surgery and confirm any arrangements you would like to make. Please remember you are under no obligation to use the service your veterinary surgery uses. If you choose to use us simply inform your vet and then they can contact us to make the arrangements.

Yes, we are very happy to make collections from your home and all collections are made in discretion. 

Yes, either by prior appointment or a telephone call before leaving your veterinary practice.

It is very important to us that all pets are treated like one of our own. Your pet will be handled carefully at all times and we assure you that they will be treated with the respect that they deserve.

Our service includes collection and individual cremation of your dear pet, and the ashes returned to you in either a casket or scatter tube.